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Title Regarding your inquiry.
Posted by miamasvincs (ip:)
  • Rate 0points  
  • Date 2015-03-19
  • Recommend Recommend
  • View 37
Hello,

Thank you for your email.

Please accept our sincerest apologies if the preparation took longer than expected.
Please be informed that our shipping usually takes 7-10 business days after payment has been made.
If order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.
Your patience will be very much appreciated.

Regards,
Poebe

[ Original Message ]

Hi,  I placed an order(#20150307-0000954) on March 6, at which time all the products are showing "In Stock".  My credit card was charged the next day(March 7).  It has been 11 days and my order status is still showing "queued for shipment".  Can you check on the status of my order please? Thanks.
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