Hello,
Thanks for the email.
Item can be returned and exchanged but the item can be sent after May 5th.
The rest of the items will be sent to you after May 5th too.
The following is the return instruction:
As you may already know, the item(s) must be in a good condition showing no sign of wearing/washing.
Any items with marks or stains will not be accepted for return or exchange.
Please wrap items in plastic bags securely before packing them in a box to avoid damage during delivery process.
Please mail the item(s) to the following address:
MIAMASVIN
5F Sungseo Post Office Bldg
1252 Igok-dong, Dalseo-gu, Daegu, South Korea 704-140
Together with the returning item(s), make sure to include a note stating information below:
1. your order number
2. item you're returning
3. reason for return
This is to prevent your parcel from being omitted and to speed up the return process.
All customers will be responsible for returning shipping costs and initial shipping costs will be deducted.
When items arrive at our warehouse, our stock management team will be checking the returned items to see if any parts are damaged or contaminated.
After quality test, we will proceed to refund or exchange, and e-mail you once again for approval.
Once again we apologize for the inconvenience and thank you for your cooperation.
Regards,
Rei
[ Original Message ]
Hi,
Last Friday, I requested return of a pair of shoes for size went small. But I haven't receive any emails yet. Do you know how long it will take for that request to be processing?
Li
[ Original Message ]
Hello,
Thank you for your kind patience as we prepare your order.
We apologize for the late delivery, expected date of dispatch of the 3 items is within this week.
Tracking number will be sent to you via E-mail, you can also check at MY PAGE >> ORDER LIST and by clicking on the order number.
Thank you for understanding, if you have other inquiries regarding the delivery, don't hesitate to contact us!
Have a nice day!
Regards,
Rei
[ Original Message ]
Ok, just want to clarify, there are THREE items not received yet. Also
봄타나봐 jeans size M is not received yet. If cannot ship those together, I would rather just return the shoes, and maybe you can ship the remaining items according to your timeline. I don't want to exchange shoe any more, just return will be fine.
If possible, please continue shipping my remaining items. And I will follow the process to return the shoe.
Thank you very much!
Li